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Job Posting: Massey Theatre/ Eighth & Eight Head of Ticketing

Massey Theatre/ Eighth & Eight Creative Spaces Head of Ticketing

The position is responsible for ticketing operations, client care and systems. They oversee activities to ensure the financially effective and customer service-oriented operations of the ticketing and registration activities Eighth & Eight Creative Spaces (Massey Theatre Complex, New Westminster, BC) and affiliated offsite facilities such as Anvil Theatre. Manages all elements of the ticketing operations of over 300 special events, courses and activities at the two to three varying theatre spaces as well as studios and large gathering spaces, including the daily of the ticket office and online sales platforms.

We work in a highly customer service-oriented industry, which involves a variety of clients and patrons who are sometimes demanding. Must constantly meet tight deadlines. Workload is fast-paced, frequently heavy and working environment at times stressful. The position is supported by the larger leadership team and works closely with the Guest Services Coordinator.

The candidate will be familiar with professional and community arts and arts audiences in Metro Vancouver. They should know their way around the technologies and scheduling systems required to keep a hectic schedule flowing smoothly. They will bring experience working with diverse communities and be motivated to encourage community participation in the arts and culture, to express what is happening and enthusiastically share it with the public. They will have an organized and solutions oriented spirit as well as a compassionate and sociable nature.

RESPONSIBILITIES

The successful candidate will work with a highly skilled senior staff including the Performing Arts Programming Director, Marketing and Communications Director, Operational and Administrative Director, Indigenous Cultural Development Director, Technical Department and Guest Services heads. They will report to the Operational and Administrative Director. The position will:

TICKETING

  • Work with the facilities and programming teams to coordinate ticket and registration booking for the many Cultural Programming, Rentals & Special Events which take place throughout the spaces in and outside Eighth and Eight Creative Spaces (Massey Theatre Complex) and Anvil Theatre.
  • Duties include: liaising with internal and external activity organizers and staff teams, event set up in software and online platforms, securing necessary authorizations and approvals, maintaining records and completing all administrative functions related to related sales and
  • Establish and implement ticketing service norms and communicate them effectively including: pricing and scaling of the house, event settlements, setting up of new seasons/events in the system, setting up seat maps, sales procedures, handling consignments, assigning event tasks and generating ticketing and financial reports for clients to meet financial goals
  • Oversee staffing levels and scheduling, training of support staff and maintaining staff performance and attendance records. The Head’s work schedule will balance the priorities of administrative and client work with on-site coverage for key events
  • Work in a team environment to ensure client care is consistently excellent and proactive
  • Communicate with all staff, artists, users and the public to provide accurate and relevant information and ensure smooth execution of organizational
  • Ensure strategies and processes are in place for effective ticket sales through all avenues
  • Research and analyze trends and new developments in ticketing and ticketing systems by attending relevant seminars, conferences and maintaining membership in industry-related associations
  • Develop innovative ticketing/subscription campaigns and advises the Marketing and Programming departments so that ticket campaigns can be integrated into overall marketing strategy
  • In conjunction with the Marketing department, develop and implement strategies for the membership program
  • Manage and provide contact lists and information on marketing and patron data, target audiences, buying trends, sales projections and other research and statistics based on organizational needs for the Marketing and Programming departments
  • Ensure reporting to clients and staff teams is timely and consistently including pricing and scaling of the house, event settlements, setting up of new seasons/events in the system, setting up seat maps, sales procedures, handling consignments, assigning event tasks and generating ticketing and financial reports for clients to meet financial goals
  • Acts as a resource for internal departments and external clients

SYSTEMS MANAGEMENT

  • Oversees the general business planning and implementation regarding ticketing technology and systems required to maintain ticket operations and competitiveness
  • Recognizes new developments in ticket systems technology and anticipates organizational Ascertains financial viability of possible options.
  • Reports on long-term needs for ticket systems and plans strategy for developing processes
  • Manages access control systems (i.e. point-of-entry bar-coding system, ticket scanners, )
  • Establishes and manages strategies for patron database development while ensuring the compliance with Canadian privacy regulations
  • Manages and directs troubleshooting activities when ticketing, access control and patron database systems problems occur

 

FINANCIAL MANAGEMENT

  • Ensures fiscal accountability for the functional area
  • Acts as a resource and creates reports to further the goals of the organization’s development
  • activities
  • Creates and develops ticketing and reporting systems for the financial management team
  • Oversees the auditing and reconciling of all event ticket sales ensuring financial accuracy and fiscal
  • Ensures effective control procedures are implemented and adhered to for cash and other payment
  • handling and reporting is clear and
  • Contributes to annual updating of policies, fees and

 

CUSTOMER SERVICE

  • Ensures exemplary customer service is provided by staff at all times to accommodate the needs of
  • subscribers and patrons
  • Ensures appropriate staffing levels to maximize customer service in order to provide operational cost-efficiency and revenue generation
  • Identifies opportunities to improve services, make recommendations and implement necessary changes
  • Resolves major patron issues and helps secure long-term relationships with patrons
  • Maintains positive, open lines of communication with promoters/internal and external clients and staff with respect to ticketing issues

 

QUALIFICATIONS

  • Minimum of 3 years of experience in both client and customer care, financial accountability, or an equivalent of education and experience in computerized ticket office or ticket
  • Knowledge of Theatre Manager system or equivalent ticketing
  • Experience dealing with diverse needs of varied user groups (including producers, promoters, performing arts managers and ticket industry managers).
  • Experience in arts environment and in dealing with financial aspects of the performing arts including event
  • Familiarity and experience with training, scheduling and routine oversight of staff
  • Exceptional interpersonal, sales and customer service
  • Effective oral and written communication
  • Conflict resolution
  • Ability to influence and build
  • Familiarity with accounting procedures, database programming and data collection
  • Ability to work in a complex and demanding service environment with a high level of attention to Ability to meet multiple/stringent deadlines.
  • Ability to exercise confidentiality, discretion and
  • Must possess excellent computer hardware and software
  • Ability to work in a team environment as well as
  • Ability to balance venue, promoters’, producers’ and public needs and
  • Ability to work flexible hours if
  • Willingness to help out with other duties during slow ticketing periods to support the overall goals of the organization

 

WORKING CONDITIONS

  • This position typically operates in an office environment as well as on site during some
  • Hours of work: Full time, 37.5 5 hours per week
  • Days of work: Typically Tuesday through Saturday however flexible depending on event schedule

 

REMUNERATION- $45,850 per year plus a comprehensive benefits package

  • Six month probationary period
  • Benefits – Extended Health, Dental, LTD, Life Insurance, Matching 3% RRSP contribution
  • Vacation – starting with 3 weeks, after 5 years 4 weeks

COMMITMENT TO EQUITY AND INCLUSION

Eighth and Eight / Massey Theatre Society exists and operates on the unceded traditional territories of Hul’qumi’num speaking Coast Salish peoples of Qayqayt, Musqueam, Kwantlen, Kwikwetlem and Katzie. We are committed to providing access to the space to those peoples and to contributing to their efforts toward cultural resurgence through our work. Consultation and direct employment of Indigenous people is a priority in these and other efforts. The Society is influenced by, and of service to, a broad range of communities, world views, ways of working and lived experiences. With conscious intention we are seeking a candidate whose identity may not have been equitably included in our organization, or the professional artistic sector historically.

We encourage applicants to articulate their personal connections and perspectives, in relation to systemic barriers, so that we may advance creating a more equitable and inclusive workplace.

APPLICATION PROCESS

Applicants are required to submit a professional resume and a maximum one page letter expressing their interest. Candidates should describe their related skills, experience and special qualities and characteristics that will add to the selection committee’s understanding of their qualifications.

References may be submitted at the time of application, or it is acceptable that they be added upon request.

Executive Director –Jessica Schneider, and associates will identify candidates to be interviewed. We will endeavour to complete shortly thereafter. The position will start as soon as possible.

Application Deadline: April 3, 2022 at midnight

Submit Applications via email to: Jessica@masseytheatre.com

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Job Posting: Eighth & Eight Event Coordinator

Organization Description

Massey Theatre Society was established in 1983 as a venue based arts organization. The Society  operates two theatres and a 35,000 square foot arts complex formerly components of New Westminster Secondary School. The historic Massey Theatre (est. 1949) is a 1,260 seat proscenium theatre within the complex at the corner of Eighth and Eighth in uptown New Westminster.

POSITION TITLE: Eighth & Eight Event Coordinator

The position of Eighth and Eight Event Coordinator will play a key role in activating our facility and carrying out a weekly special event series on Saturdays. They will work closely with Booking, Operations and Programming teams for Massey Theatre Society in activating the expanded facilities. Day to day work will be to identify and coordinate logistics, resource allocation, applicable revenue generating activities and relationship development required for an array of activities. The opportunity also includes the exciting opportunity to fully activate the facility, users and community through regular planning and coordination of the new Saturday program.

The ideal candidate has event coordination experience, administrative abilities, entrepreneurial verve, some production experience and advanced social skills allowing them to work with many distinct creators. This is an eighteen-month position with possible renewal depending on the success of the events.

The candidate will be familiar with New Westminster. They should know their way around several artistic and / or entrepreneurial sectors. They will bring experience working with diverse communities and have an insatiable curiosity to find out what is happening in New West and beyond and a passion to contribute to and share it with the public. They will have an entrepreneurial spirit as well as an artistic eye.

RESPONSIBILITIES
The successful candidate will work with a highly skilled senior staff including the Performing Arts Programming Director, Marketing and Communications Director, Administrative and Operational Director, Indigenous Cultural Development Director, Technical Department and Guest Services heads. They will report to the Executive Director. The position will:
• Work with facilities and programming team to coordinate implementation of Cultural Programming, Rentals & Special Events which take place throughout the spaces in and outside Eighth and Eight Creative Spaces complex. Duties include: liaising with internal and external activity organizers and staff teams, procurement of supplies and equipment, site set-up and strike, and administrative support. The incumbent will help ensure that all events meet the specified objectives and take place in accordance with planned schedules and budgets.
• Perform administrative duties associated with producing the events, such as procurement, filing, preparing rental, vendor and performer agreements for approval and execution, and coordination. The Coordinator’s work schedule will reflect the priority of being on-site for key events and will therefore require a flexible work week that includes weekends and shift work.
• Work in a team environment to develop new programming and business activities that enhance the activity and vision of Eighth and Eight Creative Spaces creating opportunities for the public to experience arts and culture, social and business activities year-round, both daytime and evenings.
• Communicate with all staff, tenants, security, traffic control and event participants to provide event information and ensure smooth execution.
• Provide reasonable physical production support when necessary, setting up and striking event materials such as tents & tables, building décor, installing signage, etc.
• Negotiate fees, commissions, and other financial details with users, vendors and event collaborators
• Work with leadership staff to engage the public, develop and promote new activations in the space

WORKING CONDITIONS
• This position typically operates in an office environment as well as on site during some events.
• Hours of work: Full time, 37.5 hours per week.
• Because the job entails presence at events evening and weekend work is required.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED
• Demonstrated experience in event coordination, the arts or a related sector.
• Proven track record of successful project management and community activation.
• Superior planning skills.
• Strong collaborative decision making abilities.
• Exceptional and inspiring communications skills, both written and oral.
• Strong skills as a mediator and negotiator.
• Proven entrepreneurial and financial management skills.
• A passion and commitment to culture and its value to society.

Strong software skills including with CRM and event management softwares are a requirement

REMUNERATION- $55,000 per year plus a comprehensive benefits package
• Six month probationary period
• Benefits – Extended Health, Dental, LTD, Life Insurance, Matching 3% RRSP contribution
• Vacation – starting with 3 weeks, after 5 years 4 weeks

 

COMMITMENT TO EQUITY AND INCLUSION
Eighth and Eight / Massey Theatre Society exists and operates on the unceded traditional territories of Hul’qumi’num speaking Coast Salish peoples of Qayqayt, Musqueam, Kwantlen, Kwikwetlem and Katzie. We are committed to providing access to the space to those peoples and to contributing to their efforts toward cultural resurgence through our work. Consultation and direct employment of Indigenous people is a priority in these and other efforts. The Society is influenced by, and of service to, a broad range of communities, world views, ways of working and lived experiences. With conscious intention we are seeking a candidate whose identity may not have been equitably included in our organization, or the professional artistic sector historically. We encourage applicants to articulate their personal connections and perspectives, in relation to systemic barriers, so that we may advance creating a more equitable and inclusive workplace.

APPLICATION PROCESS
Applicants are required to submit a professional resume and a maximum one page letter expressing their interest. Candidates should describe their related skills, experience and special qualities and characteristics that will add to the selection committee’s understanding of their qualifications. References may be submitted at the time of application, or it is acceptable that they be added upon request.

Executive Director –Jessica Schneider, and associates will identify candidates to be interviewed.
We will endeavour to complete shortly thereafter. The position will start as soon as possible.

Application Deadline: April 15, 2022 at midnight

Submit Applications via email to: jessica@masseytheatre.com

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Job Posting: BSW/Caretaker

Organization Description

Massey Theatre Society was established in 1983 as a venue based arts organization. The Society  operates two theatres and a 35,000 square foot arts complex formerly components of New Westminster Secondary School. The historic Massey Theatre (est. 1949) is a 1,260 seat proscenium theatre within the complex at the corner of Eighth and Eighth in uptown New Westminster.

POSITION TITLE: Massey Theatre Society BSW /  Caretaker

General Description:

The BSW / Caretaker is responsible for providing a safe, clean environment for facility users, staff and the public. The position participates in the day-to-day operation of the facility with responsibility for the cleanliness, tidiness, and first impression readiness of the facility. Flexible hours will be required with some seasonal variation guaranteeing between twenty four to thirty hours per week year round.

Reports to: Directly: Operational and Administrative Director

Required Education, Knowledge, Qualifications and Experience:

  • Current WHMIS certification
  • Demonstrated knowledge of the cleaning industry including current practices.
  • Demonstrated knowledge of building maintenance procedures and practices.
  • Demonstrated knowledge of cleaning processes, products and equipment.
  • Demonstrated knowledge in basic maintenance and tools required.
  • Minimum one year’s experience in similar work.

Required Skills and Abilities:

  • Ability to work with minimal supervision.
  • Ability to work as a team player.
  • Ability to display a positive work attitude and contribute ideas in the areas of their work.
  • Ability to deal tactfully with facility users and the public.
  • Ability to execute written and oral instructions sufficient for the safe, competent use of caretaking supplies, operation of equipment and the execution of caretaking procedures.
  • Ability to perform basic maintenance functions effectively.
  • Ability to do medium to heavy lifting.
  • Ability to plan and expedite the cleaning program as it pertains to the facility.

Supervision of Staff:

There is no direct supervision of staff within the scope of this position, however, the BSW/Caretaker will liaise with contracted or auxiliary support personnel.

Responsibilities:

Without restricting the generality of the general description above, the BSW/Caretaker shall perform such duties and responsibilities as may be assigned including but not restricted to the following:

  1. Be willing to engage in lifelong learning with respect to training and courses of study.
  2. Conduct oneself in a manner appropriate to a public facility that provides services to all ages and cultural groups.
  3. Deal tactfully with all users, staff and the public.
  4. Be knowledgeable and supportive of applicable employer policies and procedures.
  5. Schedule work and monitor activities and productivity in collaboration with their supervisor.
  6. Perform a daily inspection of the facility and grounds.
  7. Practice safe work habits at all times.
  8. Maintain a daily log book of cleaning, restocking of supplies, disposal of items, extraordinary items or incidents, and minor repairs.
  9. Be listed on the Alarm call list

Day to day Duties:

  1. Sweep and dry mop floors daily or more often if required.
  2. Dust and polish when necessary.
  3. Clean and disinfect washrooms and washroom facilities daily or more often if required.
  4. Empty wastebaskets and dispose of garbage daily and replace liners.
  5. Wash walls, windows, doors, and desks as required.
  6. Clean chalkboards/whiteboards and ledges.
  7. Vacuum carpet on regular basis; shampoo as scheduled or required.
  8. Change lightbulbs as required.
  9. Clean ceiling diffusers and light fixtures.
  10. Report maintenance problems Supervisor using the prescribed form(s) or by call-in if emergency.
  11. Report minor maintenance and repair duties as required and remedy them if action is within the scope of their abilities.
  12. Maintain supply inventory.
  13. Monitor, report on and participate in pre event grounds maintenance (i.e. snow removal, litter pickup, grass cutting).
  14. Lock and secure facility.
  15. Be cognizant of the need to be proactive in the area of energy management (i.e. turning off lights when not required).
  16. Facilitate scheduled external works pertaining to the performance of facility maintenance projects.

Judgement, Confidentiality:

  • Confidentiality is required in all things

At no time should personnel discuss in public information pertaining to the operations, personnel matters or user details. A BSW/Caretaker is expected to respect the confidential nature of the position by avoiding discussion about any topics that are not formally communicated to the public by the administration. Breaching confidentiality is a serious violation of acceptable conduct.

Working Jointly with Other Staff on Common Assignments or Tasks

This position involves working jointly with other support staff, and the leadership team on events, projects and tasks in a dynamic and varied programming environment.

Responsibility for Quality of Assigned Work:

The employee is under routine supervision and is responsible for the quality of the assigned work. The health and safety of other employees and the users of the facility are dependent on the quality of the work. The “first impression” image of the organization is dependent upon the quality of the work.

REMUNERATION- $22/hr for an average 24 to 30 hour work week. An averaging agreement will be put in place – plus a comprehensive benefits package

  • Six month probationary period
  • Benefits – Extended Health, Dental, LTD, Life Insurance, Matching 3% RRSP contribution
  • Vacation – starting with 3 weeks, after 5 years 4 weeks

 

COMMITMENT TO EQUITY AND INCLUSION

Eighth and Eight / Massey Theatre Society exists and operates on the unceded traditional territories of Hul’qumi’num speaking Coast Salish peoples of Qayqayt, Musqueam, Kwantlen, Kwikwetlem and Katzie. We are committed to providing access to the space to those peoples and to contributing to their efforts toward cultural resurgence through our work. Consultation and direct employment of Indigenous people is a priority in these and other efforts. The Society is influenced by, and of service to, a broad range of communities, world views, ways of working and lived experiences. With conscious intention we are seeking a candidate whose identity may not have been equitably included in our organization, or the professional artistic sector historically. We encourage applicants to articulate their personal connections and perspectives, in relation to systemic barriers, so that we may advance creating a more equitable and inclusive workplace.

APPLICATION PROCESS

Applicants are required to submit a resume and a maximum one page letter expressing their interest. Candidates should describe their related skills, experience and special qualities and characteristics that will add to the employer’s understanding of their qualifications. References may be submitted at the time of application, or it is acceptable that they be added upon request.

Operational and Administrative Director –Minna Nikula, and associates will identify candidates to be interviewed.

We will endeavour to complete shortly thereafter. The position will start as soon as possible.

Application Deadline: March 31, 2022 at midnight

Submit Applications via email to: minna@masseytheatre.com

 

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CALL FOR ARTISTS: Performing Arts Collaborative Creation Residency

Title: Performing Arts Collaborative Creation Residency

Organization:

Massey Theatre Society and Eighth & Eight Creative Spaces

Deadline: March 4, 2022

About us:
Massey Theatre Society is a catalyst for a vibrant, expressive community and a stage where any dream is possible. The Massey Theatre has recently expanded our arts and community spaces into the complex surrounding Massey Theatre (Eighth & Eight Creative Spaces: www.eighthandeight.com). Our focus at Eighth & Eight is on serving artists and our community by offering space as well as resources and support. Artists and communities that do not have a facility to work often face inequity in securing resources for their work. We are looking to change that with Eighth & Eight as we are now working with of over 35,000 square feet of dynamic and creative spaces including the Massey Theatre, Plaskett Gallery, four Multipurpose Studios including a performance studio, dance studio and digital labs. With an expanded facility we are creating new and inclusive opportunities for artistic creation, presentation, development, community engaged and wellness practices, and workshopping. As a part of this expansion, we are launching a new performance series for artists which will take place throughout 2022 and beyond.

Performing artists are often asked to collaborate or perform in mixed bills or showcases with other artists without the resources to contemplate how they might leverage those contexts and perhaps create more developed or expanded new works. For this project we will be choosing four emerging performing artists or small ensembles from a range of performing arts such as music, dance, theatre (including sketch comedy and spoken word) and other staged literary, audio, and visual forms. All performances will take place in our 60-seat performance studio with other studios and spaces to be used during the development phase.

Call for Submissions:
Each project would be asked to leverage their existing short works to create a one-hour performance in a double bill or collaboration with an artist working in a different art form, technique, or tradition. Artists are asked to challenge themselves to create something they might not otherwise without the resources available. This can be done by either by expanding an already existing work by adding design elements to it or with a new cross-disciplinary or cross-cultural work. (Please identify if you will use the funds to engage collaborators to enhance your own work in a double bill or for a new collaborative work).

In addition to fees paid to both artists, we would provide a minimum of two weeks of free studio space to develop and rehearse, access to digital and theatrical equipment as well as tech support and basic training on the equipment (if needed). We would also provide technical and front of house staff for the performance as well as promotional and administrative support. In addition, each artistic group will have access to mentorship from one, or more, of our Artistic Associates.

The Massey Theatre employs a team of Artistic Associates, each responsible for reflecting and advocating distinct yet intersectional programming and engagement lenses in service of relationships with seniors, LQBTQ2+ people, black community members, Indigenous people, and the immigrant diaspora residing in our community.

We welcome applications from all BC performing artists however priority will be given to emerging artists residing in New Westminster, the Tri-Cities, and communities East of Boundary Road as well as well as IBPOC and LGBTQ2+ candidates.

How to Apply:
Please submit a one-page description of your proposed project to fleur@masseytheatre.com. Please include your bio and any other pertinent information, including links to video reels, social media, resumes, and any questions. Please also indicate if you are an emerging or established artist. Please include a detailed timeline that corresponds to our timeline below, as well as ideas for collaborators and which of the Artistic Associate(s) (if any) you are interested in connecting with (see below for names and bios of our Artistic Associates).

All projects must also include some community engagement. Please detail all resources you can bring to the project to ensure a successful community engagement plan is achievable. Examples of community engagement might include open studio, public artist talks, workshops, digital engagement or recording untold stories in our digital hub.

Fees:
Each project will receive $2000 CAD for the creative development stage. Additionally, all projects will receive $1000 CAD if the project results in a performance at Eighth & Eight. An appropriate fee commitment to all collaborators is required. Please identify in your proposal the fees you will pay your collaborator(s).

In addition, we would provide the following:

  • Minimum of two weeks free studio space
  • Access to digital and theatrical equipment as well as tech support and basic training on the equipment (if needed).
  • Technical and front of house staff for the performance
  • Promotional and administrative support
  • Mentorship from one, or more, of our Artistic Associates (see below for list of names and bios)

Timeline of activities:

  • March 4, 2022: Submission deadline
  • April 1, 2022: Artists begin creative development of projects including workshopping and mentoring with Artistic Associates
  • April -June 2022: Performances at Eighth & Eight Creative Spaces

Contact Information:
Contact Name: Fleur Sweetman, Performing Arts Programming Director

Contact Email: fleur@masseytheatre.com

Contact Phone: 604-517-5900

Artistic Associates
The Massey Theatre employs a team of Artistic Associates, each responsible for reflecting and advocating distinct yet intersectional programming and engagement lenses in service of relationships with seniors, LQBTQ2+ people, black community members, Indigenous people, and the immigrant diaspora residing in our community.

The following Artistic Associates are available to provide mentorship:

Justine A. Chambers is a dance artist and educator living and working on the ancestral and traditional Coast Salish territories of the Sḵwx̱wú7mesh, Musqueam and Tsleil-Waututh Nations. Her movement-based practice considers how choreography can be an empathic practice rooted in collaborative creation, close observation, and the body as a site of a cumulative embodied archive. Privileging what is felt over what is seen, she works with dances that are already there – the social choreographies present in the everyday. Her recent choreographic projects include Steady, Waking Hours, And then this also, One hundred more, tailfeather, for all of us, it could have been like this, ten thousand times and one hundred more, Family Dinner, Family Dinner: The Lexicon, and Semi-precious: the faceting of a gemstone only appears complete and critical. Chambers’ work has been hosted by Western Front, Sophiensaele (Berlin), Contemporary Art Gallery, Vancouver Art Gallery, Morris and Helen Belkin Art Gallery, Agora de la Danse (Montreal), Cantor Fitzgerald Gallery (Haverford College), Canada Dance Festival (Ottawa), Nanaimo Art Gallery, Artspeak, Burrard Arts Foundation, Mile Zero Dance Society, Dance in Vancouver, Festival of New Dance (St. John’s) and Art Museum at University of Toronto. Chambers is the recipient of the Lola Dance Prize (2018) and was selected for the Visiting Dance Artist Program at the National Arts Centre (2018-2020), Artist in Residence at SFU’s Community Engaged Research Initiative (CERi). Chambers is currently a Term Lecturer at the School for Contemporary Arts at Simon Fraser University. She is Max Tyler-Hite’s mother.

 

Ryan Leslie Fisher is a graduate of the Theatre and Drama Studies program at the University of Toronto. He is best known for his comedy TikTok character Dandy (@dandyandfriends) and is fresh off a sold-out tour in TX, LA and NYC. He worked in the immersive theatre scene in Hollywood as the devilish MC in Crimson Cabaret (Unmarked Door) and starred in his award-winning LGBT Sketch Comedy Series Enemies of Dorothy (HereTV). He’s now based in Vancouver where he teaches acting at The Laura Mac Method and partners with The Massey Theatre. TV credits include The Mentalist (CBS), American Horror Story (FOX), and The Midnight Club (Netflix).”

 

Ronnie Dean Harris aka Ostwelve is a Sto:lo/St’at’imc/Nlaka’pamux multimedia artist based in New Westminster, BC. He began his artistic career in graphic design at age 14 and that same year, began co-hosting the “When Spirits Whisper” radio show alongside Gunargie O’Sulllivan on Co-Op Radio 100.5 FM.

Ronnie holds the position of Indigenous Cultural Development Director with Massey Theatre Society where he examines local cosmology and histories and forges pathways and relationships with the Indigenous diaspora to inform and engage the Society’s programs and activities.

His professional artistic pursuits cover a wide range including acting and hosting in films, television and digital media including roles on PBS series and specials. He has composed music for film, designed sound for the stage and performed as a musician. His art has been shown in exhibitions from Island Mountain Arts in Wells to the Vancouver Art Gallery and on the streets in the form of murals. He has produced cultural events and programming for festivals and gatherings.

He has facilitated forums, conferences, and workshops from Regina to Parksville and received awards and recognition for aboriginal leadership and podcasting. As an independent researcher, Ronnie has worked on various portfolios that include Indigenous cosmologies, ethnography, archival audio, historiographies, and actions.

Ronnie has a passion for creating and facilitating workshop programs for youth in media arts and hip-hop as well as an interest in environmental causes. Learn more about Ronnie Dean Harris and his work at www.ronniedeanharris.com

The globally renowned Cassius Khan is a Canadian musician who plays the Tabla and simultaneously sings classical Ghazal and Thumri (poetry in Urdu and Hindi) and is the only professional musician in the world who presents his art in this way. A recipient of the 2005 Salute to Excellence Award, a 2008 Juno Award nomination, a 2011 Western Canadian Music Award nomination and a 2019 Bernie Legge Artist of the Year Award recipient, Khan’s performance will showcase the difficulty of dividing his brain into two facets of his mastery- singing Ghazal in classical form and playing complex rhythmical patterns on his tabla. His trademark “Tarannum Ang Gayaki” style coupled with his Tabla have stupefied many Indian maestros and was recognized for this unique ability. Hailed as “Canada’s Multifaceted Musician” thanks to his ground-breaking collaborations with musicians of all genres around the planet, Khan takes his audience on a wonderful journey of melody through his pitch perfect rich voice, stupendous technique of rhythm through his talented hands and with his mastery of performance onstage and comical and good-natured personality he intricately weaves his performance with funny anecdotes. Khan is also a sought-after teacher and mentor and is both a private teacher and a visiting professor for Indian music at the international school Mulgrave. The Producer of the Mushtari Begum Festival of Indian Classical Music and Dance held at the Massey Theatre in New Westminster since 2012, Khan has presented over 20 artists to the Canadian audience and has performed for the Permanent India Mission to the UN and WIPO in Geneva, Switzerland in 2017/2018. Khan is also the Curator of the ‘Global Tea Series with Cassius Khan’ at the Massey Theatre and is endorsed by the Sangeet Natak Akademi award winning Tabla crafters Ustad Qasim Khan Niyazi & Sons as well as the Australian based ‘Lehra Studio’ Apps.

Allan Morgan has been a stage actor for more than thirty years. Some highlights include appearing in London, GB, Adelaide Australia, Wellington NZ and San Francisco, all with The Overcoat. He appeared for several seasons at Bard on the Beach, notably in The Tempest as Prospero, as well as King John, A Midsummer Night’s Dream and Much Ado.

He has toured across Canada with the Electric Company in Studies in Motion. He has appeared at The Belfry, notably in The Drawer Boy, Dirty Blonde, and I am My Own Wife for which he received the Victoria Critic’s Award for best performance. Other favourites include Red, Thinking of Yu, and Abraham Lincoln Goes to the Theatre for ATP in Calgary.

Allan has two solo plays: I Walked the Line; and Pride: for the young gay, the ungay and the jaded queen in all of us.

Presented with the support of the City of New Westminster, Province of BC, BC Arts Council, Metro Vancouver and BC Touring Council.

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Job Posting: Senior Audio Development Technician

Organization Description

Massey Theatre Society was established in 1983 as a venue based arts organization. The Society now operates two theatres and a 35,000 square foot arts complex formerly components of New Westminster Secondary School. The historic Massey Theatre (est. 1949) is a 1,260 seat proscenium theatre within the complex at the corner of Eighth and Eighth in uptown New Westminster. The Anvil Centre Theatre (est. 2014) is a 360 seat, flexible, contemporary theatre within the multi-functional Anvil Centre on Columbia Street in downtown New Westminster.

The past five years have brought significant growth in venue activities, organizational capacity and programming development. The organization is now a significant generator of artistic and community engagement programs. It holds a long term lease of the Massey Theatre and Complex and a programming and operating service agreement at the Anvil Centre Theatre.  A new digital hub is being launched and the MTS is poised to grow and increase its impact which is broad and inclusive of all communities.

The Senior Audio Development Technician is a one-year contract position that will provide highly specialized audio work for a broad range of performing arts and special events for the Massey Theatre Society and its diverse rental clients. Will develop internal and external training programs and maintain and develop audio systems throughout the facility.

CLIENT RELATED DUTIES

  • Act as a representative for the Massey Theatre Society in all their work.
  • Ensure that external clientele’s needs are met in a safe and timely manner.

 VENUE/OTHER RELATED DUTIES

  • Set up, prepare, operate and adjust audio, recording, equipment to record, edit and reproduce sound input or feed of pre-recorded material from tapes, records, compact discs, digital audio devices, and input from live microphones, for live events of or video recordings
  • Operate audio consoles or computers, tape machines, microphones and sound processing equipment to mix, combine and edit music and sound at concerts and live events
  • May supervise and co-ordinate the work of other audio and video recording technicians.
  • Aid and supervise in the maintenance cycle for the theatres and auxiliary spaces.
  • Develop and implement audio training for theatre and other venue facilities as required.
  • Other Duties as Determined and Assigned by the Technical Directors and/or Operational and Administrative Director.

WORKING CONDITIONS

  • This position typically operates in the active program spaces indoor and outdoor.
  • Hours of work: On average, 30 hours per week, but periods of higher than normal work volume should be expected during the season.
  • Evening and weekend work required, particularly when during the runs of performances, festivals, celebrations and other events. An averaging agreement will be put in place.

 

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

  • Two (2) years of post-secondary training in audio production or equivalent live audio production experience.
  • A minimum of two (2) years’ experience as an Audio Technician in a “Road House”.
  • A minimum of two (2) years’ experience as an Audio Engineer in a recording environment.
  • Knowledge of multiple theatre/concert needs, Yamaha QL5 & QL1, Dante Audio & QLab.
  • Must be able to demonstrate superior audio system trouble shooting skills.
  • Effective delegation skills and ability to hold staff accountable to high standards of professionalism.
  • Mix Audio for events as required at either the Front of House or Monitor position.
  • Ability to represent Massey Theatre Society professionally, competently and with respect to all clients and colleagues.
  • Familiarity with current OH&S standards and regulations.
  • The following Certificates or skills are advantageous:
    • Current OFA Level 1 First Aid Certificate.
    • Ability in the maintenance of audio systems.
    • Proficiency in QLab, and Audio Recording Software.

REMUNERATION

  • Salary – $25 hour
  • Hours – 30 per week on an averaging agreement
  • Benefits – Extended Health, Dental, LTD, Life Insurance, Matching 3% RRSP contribution

Vacation – starting with 3 weeks, Deadline for applicants: December 31, 2021.

To apply, please email info@masseytheatre.com with the subject line Senior Audio Development Technician.

 

COMMITMENT TO EQUITY AND INCLUSION

Massey Theatre Society exists and operates on the unceded traditional territories of Hul’qumi’num speaking Coast Salish peoples including the Qayqayt, Musqueam, Kwantlen, Kwikwetlem and Katzie. We are committed to providing access to the space to those peoples and to contributing to their efforts toward cultural resurgence through our work. Consultation and direct employment of Indigenous people is a priority in these and other efforts.

The Society is influenced by, and of service to, a broad range of communities, world views, ways of working and lived experiences. With conscious intention we are seeking a candidate whose identity may not have been equitably included in our organization, or the professional artistic sector historically. We encourage applicants to articulate their personal connections and perspectives, in relation to systemic barriers, so that we may advance creating a more equitable and inclusive workplace.

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New Programming Leadership Announced for Massey Theatre Society

The Massey Theatre Society has hired two acclaimed arts leaders to join the staff team for Massey Theatre, Anvil Centre Theatre and Eighth & Eight Creative Spaces. These new hires are filling the roles of Programming Director and Performing Arts Programming Coordinator.

Jillian Christmas will be the new Programming Director. Jillian is a queer, Afro-Caribbean writer who worked as long-time spoken word coordinator at the Vancouver International Writers Fest. She has built a vibrant legacy of arts-organizing and curation, including six fruitful seasons as former Artistic Director of Versəs Festival of Words, as well as serving as a founding member and People and Talent Coordinator for Bakau Consulting’s (formerly Cicely Blain Consulting) acclaimed Stratagem conferences. Her organizing work focuses on a desire and duty to uplift underrepresented voices and distribute resources into marginalized and underserved communities. These talents and abilities will be activated towards the expanded creative facilities, uplifting community through the arts.

The Performing Arts Programming Coordinator position will be filled by Fleur Sweetman. Fleur worked as long time General Manager for both Turning Point Ensemble and Vancouver Pro Musica. A trained oboist holding her Masters of Music Performance from UBC, Fleur has an intimate connection and knowledge of the classical and contemporary music communities which will allow her to build local capacity and develop new relationships in the performing arts. She’s also an experienced community programmer and activator having worked at Place Des Arts as Fine and Performing Arts Programmer.

‘We are truly proud to have attracted these two phenomenal individuals. The support of a Pivot Grant from BC Arts Council allowed us to work with programming consultant Gary Cristall to review our needs and support us in our search.  These roles and the increased capacity they bring  are vital as we expand the Massey Theatre, Anvil Centre Theatre and Eighth & Eight Creative Spaces programs and relationships,” said Jessica Schneider, Executive Director, Massey Theatre Society, “As our capacity grows, so does our ability to serve and inspire the community and provide a home for people to create, celebrate and connect.”

The pair join Schneider, Indigenous Cultural Development Director Ronnie Dean Harris and the Operational Leadership Team as key voices in resourcing and guiding the artistic, social and cultural contributions of the Society.

As the summer continues, activities will continue with the Open Space Saturday series and planning for reopening the facilities to audiences. Schneider promises further announcements about public and artistic programs, staffing and more.

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Job Posting: Programming Director

SENIOR PROGRAMMING POSITION SEARCH : APPLICATION DEADLINE JUNE 7, 2021

Massey Theatre Society – Programming Director

DESCRIPTION

Exceptional Art and Community Impact – an activator, a visionary, a lover of all arts, with a track record for making things happen.

Massey Theatre Society was established in 1983 as a venue based arts organization. The Society now operates two theatres and a 35,000 square foot arts complex formerly components of New Westminster Secondary School. The historic Massey Theatre (est. 1949) is a 1,260 seat proscenium theatre within the complex at the corner of Eighth and Eighth in uptown New Westminster. The new Anvil Centre Theatre (est. 2014) is a 360 seat, flexible, contemporary theatre within the multi-functional Anvil Centre on Columbia Street in Downtown New Westminster.

The past five years have brought significant growth in venue activities, organizational capacity and programming development. The organization is now a significant generator of artistic and community engagement programs. It holds a long term lease of the Massey Theatre and Complex and a programming and operating service agreement at the Anvil Centre Theatre.  A new digital hub is being launched and the MTS is poised to grow and increase its impact which is broad and inclusive of all communities.

ABOUT THE POSITION

As Massey Theatre Society’s Programming Director, you will be responsible for the artistic leadership of programming taking place in the various venues. Reporting to the Executive Director, the role is accountable for creating and implementing a comprehensive strategic plan and involves working with the Senior Management and staff Team, and overseeing a team of Associate Artists and Support staff.

You will be an experienced leader who understands both the artistic and operational requirements of a not-for-profit arts organization.  The ideal candidate will continue to define and raise profile locally, regionally, and nationally, sustaining and improving strategies to secure the centre’s long-term artistic and financial growth, increase organizational resiliency, and ensure its artistic legacy.

RESPONSIBILITIES

Leadership

  • Lead programming by articulating and advancing the artistic vision of performing arts for the organization that reflects its commitment to excellence for both community and artists.
  • Lead a team comprised of the Visual Art and Community Arts and Placemaking staff and Program Support Staff.
  • Work collaboratively with the Senior Management Team to lead and implement a long-term strategic planning cycle for the organization that identifies short and long-term performing arts artistic goals.
  • Act as spokesperson for the company with members of government, public funders, trade and professional organizations, corporate sponsors, major private supporters, and the media.
  • Participate in Senior Management Leadership Team of Indigenous Cultural Development Director, Operations Director and Marketing and Communications Director and Executive Director.

Programming Vision

  • Oversee the performing arts support team.
  • Oversee the programming seasons’ professional and community performing arts’ productions in collaboration with the Senior Management Team to ensure a sustainable balance between the Society’s artistic direction and financial stability.
  • Support outreach to artistic networks to bring the perspectives, talents and visions of new artists to enhance the company’s creation, programming and production of new work.
  • Implement the three-year performing arts programming plan developed by the Executive Director and Performing Arts Consultant
  • With the team, develop, a Community Engagement plan, and oversee its implementation.
  • Collaborate with the Marketing team in the promotion of performing arts activities.
  • In collaboration with the Executive Director, approve and select producing partnerships and creative teams for the development and production of projects.
  • Ensure programming reflects cultural diversity and gender balance.

Production and Logistics

  • Be responsible for the performing arts programming and production activities undertaken by at both Massey Theatre and Complex and Anvil Centre Theatre.
  • Write, negotiate, and sign contracts.
  • Manage an annual budget of approximately $400,000 in programming expenditures and ticket sales between $100,000 and $400,000, providing reforecasting during the year.
  • Communicate program activity space booking, technical, artist and audience services needs to the rest of the team.
  • Prepare portion of quarterly and annual reports related to programming.
  • Be accountable for overseeing the development and execution of productions to meet the artistic standards of the organization.
  • Build and maintain positive working relationships through effective influence with industry partners, stakeholders (public and private funders) and producing partners (venue partners, coproducers and presenters).

Grants and Fundraising

  • Lead the process of timely performing arts grant application preparation and reporting in collaboration with the Senior Management Team.
  • Identify sponsor proposals with team.
  • Identify and research new funding sources.
  • Track and report on grant allocations to programs.
  • Track grant expenditure timelines.
  • Oversee qualitative and quantitative data collection.

CONTACTS

This position will interact with members and officers of the following groups:

  • Canada Council for the Arts
  • Department of Canadian Heritage
  • BC Arts Council
  • BC Touring Council
  • New Westminster Arts Council
  • Greater Vancouver Professional Theatre Association (GVPTA)
  • BC Alliance for Arts and Culture
  • Playwrights Guild of Canada (PGC)
  • Canadian Actors’ Equity Association (Equity)
  • Executive leadership of local theatre companies
  • Local and national peers (CAPACOA, CINARS, North American Folk Alliance, etc.)  Local, national, and international artists in various areas of the performing arts.
  • Historic users of the Massey Theatre including Royal City Music Theatre, New Westminster Symphony Orchestra, Royal City Youth Ballet, The Maple Leaf Singers, Mushtari Begum Festival of Indian Classical Music and Dance, New Westminster Family Place, Pride New West and School District 40 Fine Arts Program.

WORKING CONDITIONS

  • This position typically operates in an office environment, as well as overseeing work taking place in theatres, scene shops, studios, and other external locations, dependent on the nature of the artistic work being presented or considered.
  • Hours of work: On average, 37.5 hours per week, but periods of higher than normal work volume should be expected during the season.
  • Evening and weekend work required, particularly when during the runs of performances, festivals, celebrations and other events. An averaging agreement will be put in place.
  • The position may require some travel after the Covid-19 quarantine and travel ban is lifted. Typically, this will be no more than 3 weeks per year.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

  • Minimum 8 years of experience in a senior leadership position in the arts, not-for-profit or entertainment industry or a related sector.
  • Proven track record of successfully leading the operations of an organization artistic success.
  • Visionary artistic leadership with significant experience as a performing arts professional.
  • Outstanding leadership skills.
  • Superior strategic planning skills.
  • Strong collaborative decision making abilities.
  • Exceptional and inspiring communications skills, both written and oral.
  • Effective delegation skills and ability to hold staff accountable to high standards of professionalism.
  • Strong skills as a mediator and negotiator.
  • A passion and commitment to the performing arts and their value to society.
  • Familiarity and ability with computer skills including Word and Excel.

REMUNERATION

  • Salary – $70,000 plus benefits
  • Six month probationary period
  • Benefits – Extended Health, Dental, LTD, Life Insurance, Matching 3% RRSP contribution
  • Vacation – starting with 3 weeks, after 5 years 4 weeks
  • Travel – budget for travel to showcasing conferences
  • Expense Budget for Tickets and Mileage / Transit

COMMITMENT TO EQUITY AND INCLUSION

Massey Theatre Society exists and operates on the unceded traditional territories of Hul’qumi’num speaking Coast Salish peoples of Qayqayt, Musqueam, Kwantlen, Kwikwetlem and Katzie. We are committed to providing access to the space to those peoples and to contributing to their efforts toward cultural resurgence through our work. Consultation and direct employment of Indigenous people is a priority in these and other efforts.

The Society is influenced by, and of service to, a broad range of communities, world views, ways of working and lived experiences. With conscious intention we are seeking a candidate whose identity may not have been equitably included in our organization, or the professional artistic sector historically. We encourage applicants to articulate their personal connections and perspectives, in relation to systemic barriers, so that we may advance creating a more equitable and inclusive workplace.

APPLICATION PROCESS

Applicants are required to submit a professional resume and a maximum two page letter expressing their interest. Candidates should describe their related skills, experience and special qualities and characteristics that will add to the selection committee’s understanding of their qualifications. References may be submitted at the time of application, or it is acceptable that they be added upon request.

A Selection Committee comprised of Executive Director –Jessica Schneider, Arts Consultant – Gary Cristall, and associates will identify candidates to be interviewed. Interviews may involve additional Leadership staff members and a member of the Board of Directors.

Interviews will be conducted via online conference during the week of June 14. We will endeavour to complete shortly thereafter. The position will start as soon as possible.

Application Deadline:
June 7, 2021 at midnight

Submit Applications to the Selection Committee via email to: Jessica@masseytheatre.com

 

Reference material:
Massey Theatre Programming and Organizational Structure pdf

City of New Westminster 2016 Census Info
City of New Westminster Arts Strategy
Tourism New West

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Job Posting: Audio Technician

Job Description

  • Audio Technicians will provide highly specialized audio work for a broad range of performing arts and special events for the Massey Theatre Society and its diverse rental clients. Massey Theatre Society operates two distinct theatres in New Westminster: Massey Theatre (est. 1949 multi-purpose production theatre of 1260 seats) and Anvil Centre Theatre (est. 2014 flexible studio theatre of 361 seats). Audio Technicians supervise and provide direction for audio set up, run and strike of Massey Theatre Society’s events and rentals.

Audio Technicians reports to the Technical Director, Head Technician, and Crew Chief (if applicable)

Qualifications

  • Two (2) years of post-secondary training in audio production or equivalent live audio production experience.
  • A minimum of two (2) years’ experience as an Audio Technician in a “Road House” environment preferred.
  • Knowledge of multiple theatre/concert needs, Yamaha QL5, Soundcraft Performer 3, Dante & QLab.
  • Must be able to demonstrate superior audio system trouble shooting skills.
  • Effective written and verbal communication skills.
  • Strong interpersonal skills and ability to work as a member of a diverse team.
  • Positive and respectful approach to providing exceptional client services.
  • Mix Audio for events as required at either the Front of House or Monitor position.
  • Ability to represent Massey Theatre Society professionally, competently and with respect to all clients and colleagues.
  • Familiarity with current OH&S standards and regulations.
  • Ability to lift and carry equipment up to 25 kg.
  • The following Certificates or skills are advantageous:
    • Current OFA Level 1 First Aid Certificate.
    • Ability in the maintenance of audio systems.
    • Proficiency in QLab, and Audio Recording Software.
    • Fluency in a second language (in addition to English)

Additional Information

  • Hours of Work:The applicants will have a flexible schedule and must be available to work evenings, weekends and holidays. Audio Technicians should anticipate occasional last minute additions to the schedule.
  • Salary: Live Sound Specialist (A1) $27/hr; Audio Operator (A2) $22.50/hr

Massey Theatre Society is committed to advancing equitable and inclusive employment.  All qualified applicants are encouraged to apply. Massey Theatre Society is committed to advancing The Truth and Reconciliation Commission calls to action and encourages people of Indigenous heritage to apply.

Deadline for applicants: October 18, 2019

For further information and to submit resumes please contact:

Shawn Sorensen, Co-Technical Director, Massey Theatre Society – shawn@masseytheatre.com

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