EVENT DETAILS

THEATRE BOX OFFICE

In person option to order tickets, for show times, prices and other information.

Phone: 1-888-655-9090

Email: info@ticketpro.ca
In Person box office is open

Tues - Thursday:
12pm - 5pm

*also open one hour before ticketed performances for door sales and will call

SEATING CHART

ONLINE TICKET PURCHASING

Purchase tickets using our secure online system, or just browse for available seats.

Note: Verification of identity will be required when you pick up your tickets.

Tickets NW is the ONLY official ticket seller for the Massey Theatre.

Purchasing tickets from any third party ticketing sellers is outside of Massey Theatre and Tickets NW ‘s liability and may result in the purchasing of a counterfeit ticket, which we don’t want you to do!

VIRTUAL TOUR

CONSUMER TICKET POLICIES

We are not able to guarantee entry for latecomers. If possible latecomers will be seated discretely in seating near the entrance to avoid disruption of the program.

Patrons with mobility challenges are encouraged to contact the box office for seat selection info@ticketpro.ca or 1-888-655-9090. Please note that there is no elevator to the balcony at this time.

Video and photography are strictly prohibited in the theatre.

Tickets are non-refundable or exchangeable. Exceptions can be made for the following reasons:

If the performance is re-scheduled or postponed, your ticket will be automatically transferred to the new date. If the performance is cancelled you will be automatically refunded.

Applicable service charges (based on ticket price) are added to each ticket sold payable by the consumer.

Please note: All patrons in the theatre over the age of 2 must have their own ticket and seat. Babes-in-arms (children under two) may sit on their parent’s laps without a ticket but no seat will be available unless purchased.
Senior's rates apply to those aged 65 and above and Children's rates apply to those aged 12 and below unless otherwise stated.

For more information email us at info@ticketpro.ca