Purchase tickets using our secure online system, or just browse for available seats.
Note: Verification of identity will be required when you pick up your tickets.
Tickets NW is the ONLY official ticket seller for the Massey Theatre.
Purchasing tickets from any third party ticketing sellers is outside of Massey Theatre and Tickets NW ‘s liability and may result in the purchasing of a counterfeit ticket, which we don’t want you to do!
To see a 360° virtual tour of Massey Theatre, please [click here].
CONSUMER TICKET POLICIES
There are no refunds or exchanges on tickets once purchased.
If patrons are symptomatic, have travelled outside the country, been exposed to someone who has tested positive or is awaiting test results, they must not attend the performance or event.
If an event is postponed, ticket purchases will be transferred to the future date of the performance or event. If an event is cancelled by the theatre or event organizer, ticket purchases will be refunded.
Massey Theatre is operating at a total occupancy of 50 guests (out of 1,260). The theatre has in place a detailed Covid 19 safety plan, a new audience guide and new ticketing procedures to ensure events are safe and responsible. This information can be found by clicking here.
PLEASE NOTE: The Covid 19 pandemic remains a public health risk. The theatre is following all requirements for safe gatherings as per government directives. To increase your safety we encourage you and all guests to consider your personal wellness and risk factors for yourself and loved ones when deciding to attend. Individuals are responsible for limiting their own exposure to other guests. As such, the theatre can’t be held legally responsible for risks related to viral transmission. Rest assured theatre staff are taking a proactive and professional role in the adherence to protocols in the facility and we encourage open communication with us if any safety concerns emerge throughout, or after, your attendance at the theatre. We are all in this together!
Applicable service charges (based on ticket price) are added to each ticket sold payable by the consumer.
Please note: Children over 2 years old must have a ticket and their own seat Senior’s rates apply to patrons aged 65 and above and any children’s rates apply to patrons 12 and below, unless otherwise stated.