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Ticket Printing Information

As you embark on your on the planning of your event, arrangements need to be made for your ticket services. You must receive authorization prior to your event from Massey Theatre not to use TicketMaster. If you are approved to run your own box office services, you must use the Massey Theatre's ticket printing service. To order tickets, please contact the Massey Administration Office at 604-517-5900 to place your order. It takes approximately one week to fill your order. Ticket printing prices vary depending on the number of tickets ordered.

Please be aware that you are required to add a $1.50 patron fee to the price of your tickets. The fee goes towards the capital improvement fund for the theatre.

It is your responsibility to include GST in your ticket price and to remit this GST to Revenue Canada accordingly. The ticket price given on your order form is what will appear on your printed tickets. The Massey Theatre will assume that you have included both GST and the patron fee in your price.

Further Info

On the evening of your performance, the Massey Theatre will make the box office space in the theatre lobby available to you for selling tickets. However, box office personnel and cash floats are your responsibility. The Massey Theatre does not have access to cash boxes or change during performance times.

Once you have set-up your ticket printing system, please advise the Massey Theatre administration office. This will provide our receptionist with the appropriate information to field calls from our patrons who require information about your show and want to buy tickets.

The Massey Theatre will do its very best in assisting you with your ticketing needs. If you have any questions, please do not hesitate to call us.

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